What if I want to change therapist?

All of our therapists are highly experienced, knowledgeable and compassionate people. We try to match clients with therapists who we think they will work well with, with appropriate expertise and similar availability. So we really hope you will feel relaxed and comfortable working with the therapist you have been matched with, however we also know that it is really important to feel you have the right ‘fit’ with your therapist.

If you don’t feel you have this and would like to consider changing therapist, we would always encourage you to talk this through with your therapist in the first instance – they will be understanding about this and aim to try and resolve the issues. If necessary you can contact our allocation team on Enquiries@Serenotherapy.com and we can discuss options to re-match you with another therapist if you feel this would be more appropriate.

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Simona & Michael